Returns & Exchanges

Last Updated:​ January 19, 2026

At Synergi.Christmas, operated by CLASSIC MAN LLC, we strive to ensure your complete satisfaction with every purchase. This policy outlines our guidelines for returns and refunds.

1. Return Eligibility​

You may request a return if:

• The item is unused, in its original packaging, and includes all tags.

• The request is submitted within 30 days of delivery.

• The product is defective, damaged during shipping, or incorrectly fulfilled.

Non-Returnable Items:​

• Digital downloads, personalized/custom-made products, and final sale items (e.g., clearance).

2. Refund Process​

• Inspection Required:​ Returns must be received and inspected before approval.

• Approved Refunds:​ Issued to the original payment method​ within 3–7 business days (timing varies by bank/payment provider).

• Store Credit:​ Option available upon request.

3. Non-Refundable Situations​

We cannot issue refunds for:

• Returns initiated after 30 days of delivery.

• Items damaged due to misuse, modification, or wear.

• Final sale, clearance, or discounted items.

• Original shipping fees (unless due to our error).

4. How to Initiate a Return​

Contact our support team at support@synergi.christmas​ with:

• Your order number.

• Reason for return​ and photos (if applicable for damaged/defective items).

• We’ll provide a return address​ and instructions within 1–2 business days.

Note:​

• Return shipping costs are the customer’s responsibility unless the return results from our error.

• During peak holiday seasons (November–December), returns must be postmarked by January 10​ of the following year.

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Company Details​

Synergi.Christmas​

A brand of CLASSIC MAN LLC​

7354 S Alton Way Ste 101, Centennial, CO 80112

Phone:​ +1 (615) 728-5492

Email:​ support@synergi.christmas